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General Terms and Conditions of Sale

The following terms and conditions shall apply to all orders from the sales of products or services to the buyer. Additional or different terms and conditions proposed by the buyer in any document are objected to and shall not be binding upon seller. These terms and conditions can be only altered by an authorized representative of the Seller. No sales personnel are authorized to bind the Seller to any conditions not expressed within this document.

PRICING: All prices are subject to change without notice in the event of changes in cost of labor, parts, quantities, or other factors beyond our control. In the event there is an increase in pricing, we will give notice to the buyer in connection with the purchase to determine action moving forward. All notices will be documented to protect both parties involved in the transaction.

PAYMENT: The term of payment is net 30 days from date of Seller’s invoice, unless otherwise specified. Payment shall be made in US dollars, without any deduction. Seller has the right to charge payment charges of 1.5% per month, but never to exceed the maximum amount permitted by law. Buyer agrees to pay Vaetrix such finance charges regardless of any purchase order policy the Buyer may have in place.  Seller may require full or advanced payment depending on the Buyer’s credit history. In the event of a bankruptcy of Buyer, Seller may immediately cancel any order in process.  If a Buyer fails to pay any amount when due, including finance charges, Buyer agrees the full amount of any cost or expenses, including attorney fees incurred by the Seller in the collection of such overdue amounts by litigation.

DELIVERY: Delivery dates are approximate and based on receiving accurate information from all parties involved in the transaction. Seller will use its best efforts to ship within the promised delivery date specified on the order. Seller may deliver products or services as early 14 days in advance of the promised delivery date, provided Buyer is notified. The point of deliver shall be “Ex-Works” seller location, unless otherwise agreed to. Buyer assumes all risk of loss or damage when the order is received. Buyer is responsible for the disposal of all packaging materials. Seller is exempt from any legal obligations in connection with the disposal of packaging materials.

WARRANTIES: Seller warrants its products to be free of defective materials and workmanship for a period of 4 years (48 months) after shipment to the original purchaser.  If Buyer does not register the product with the Seller by phone or email within 90 days, a limited 1-year (12 month) warranty will apply.  At the Seller’s discretion, defective products may be repaired or replaced to original published specifications. Seller makes no warranty that the software or firmware shall be error-free or functions to meet Buyer’s use or intended application. Seller’s warranty obligations shall not apply to products which have been altered or damaged due to misuse, handling, storage, or improper use or application.

LIMITATION OF LIABILITY: Vaetrix under no circumstances shall be liable for amount greater than the product value at time of purchase. This includes and incidental, consequential, or special damages that may have occurred during use. This statement of warranty is in lieu of all other warranties, guarantees, liabilities and obligations, statutory or implied to the original purchase or to any other party.

PROPRIETARY INFORMATION AND PATENTS: Proprietary information, including documents, software, design, technical information, and other technical information shall remain the Seller’s and be held in confidence by the Buyer. Any software license key generated by the Seller shall be interim and may be withdrawn at any time. Data shall not be reproduced, except in full, without Seller’s written consent. If the Buyer receives a claim that products or software manufactured by the Seller infringes on a patent, Buyer shall notify the Seller promptly in writing and provide Seller with information to evaluate the claim. Buyer shall hold Seller harmless against third-party claims for infringement, where Buyer has provided specifications for the manufacture of the claimed infringement.

FRAUD: Seller will not inform the buyer to make money transfers or request bank information via email.  Contact the Seller to verify any requested charges by speaking with a known representative.

GENERAL: The interpretation, construction, and enforcements of these terms are governed by the law of Louisiana, USA. Buyer may not assign this contract without the written consent of the Seller.  No waiver, modification, amendment, or change to these Terms and Conditions shall be binding unless agreed to in writing by an authorized representative of the Seller.

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